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Frequently Asked Questions
Are your products safe for pets?
Yes, we carefully select our products from reputable manufacturers and ensure that they meet the best safety standards.
What is your return policy?
We offer a 15-day return policy for all products purchased from our store. All final sale orders are non-refundable.
Can I pick up my order from your shop?
We don't offer a click & collect service as yet. We can have the order delivered to you.
I have an order related query
Please call, text or WhatsApp us on (551) 430-9296 so we can serve you better on this.
How long does it take to ship products?
Most orders are processed within 2-3 business days, and shipping times typically range from 7-14 days.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Meta Pay, Amazon Pay, and Apple Pay.